with carpatair You simply “Call and Fly” 

Our Call Center provides prompt and professional service, in order to meet the customers’ demands and expectations. 

Direct phone lines are available for Romania, Italy, Germany, Republic of Moldova, Ukraine, United Kingdom, as well as a Toll Free number for Romania and Greece. 

Our agents will assist you in several languages, such as: Romanian, English, French, Italian, German, Hungarian, Ukrainian and Russian. 

Well-trained ticketing agents will answer your requests, supply all reservation and price details, inform you on the services offered, fill in the invoice and offer payment details, issue your ticket and handle changes incurred to travel dates or itineraries. 

Our agents are available fifteen hours a day, providing timely and reliable support between 07:00 and 22:00 from Monday to Friday and between 07:00 and 17:00 on Saturdays (Romanian local time). 

For corporate clients opting for customized subscriptions adapted to travel requirements, specially trained dedicated agents are ready to offer assistance, covering all demands. 

Should you need help with the on-line booking or request further information, an agent  from our Call Center will always be at your service. 


To contact our Call Center, please dial any of the numbers below or write us an e-mail at reservations@carpatair.com 

Your call will be charged as a local phone call. Call charges may vary by your telecom provider. 

Romania 
Tel:  +(40) 256 300 900
Tel:  +(40) 372 300 900
Fax: +(40) 256 300 999
Toll Free number: 08 008 300 900 (available in Romania) 

Italy 
Tel: +(39) 0236 006 676 

Germany 
Tel: +(49) 6922 222 050 

Greece 
Tel: 00 800 127 425 (Toll Free number)

United Kingdom 
Tel: +(44) 208 602 70 77 

Call Center working hours:
Monday–Friday 07:00 – 22:00
Saturday 07:00 – 17:00 


The numbers available for Republic of Moldova and Ukraine are the following: 

Republic of Moldova, Chisinau 
Air Service Town Office
Tel: +(37) 322 549 339, 549 340, 549 342
Working hours: Monday-Friday 08:00-20:00
                       Saturday-Sunday 09:00-17:00

Ukraine, Lviv 
Carpatair Ukraine Airport Office
Tel: +(38) 032 297 6266, 229 8157